[Resolved]  Olx India — cheating done by jaikrishan indian army cisf

Address:New Delhi, Delhi, 110018

I saw an add on olx for iphone x worth 53466. I offered him 42000 for the phone after some discussion we finalised the deal on 45000. He said he is a military man and posted in rewari. He mentioned that he needs the money urgently as his friend is hospitalized. He asked me to transfer 10000 for now and rest after the delivery. I transferred the amount via paytm and received a massage from a number about cisf courier service line. I was just finding it on google and got to know about this scam. He also sent me the video of a courier man paking the iphone. Can someone please help me on this. I paid the amount on humanity grounds un aware of the fact that it is a scam and i saw the posts that this man has been running this scam from years butt no one has taken any action yet. Please see attached the pictures and video.
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Mar 2, 2019
Complaint marked as Resolved 
Verified Support
Jan 30, 2019
OLX India Customer Care's response
Dear Puneet,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

Thank you for contacting OLX!

Team OLX
Complaint comments 

Comments

Hi, sir
I John Lotha complain about the fraud case happen to me yesterday.Sir I want to know the status for the complain I have made. Please help me to get my money back 🙏🙏🙏
Thank you

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