[Resolved] Olx India — due to fraud ad on olx I paid money to the person but bike not received yet | |||
I decieded to buy a bike from olx. I take phone no. From olx and call to seller. He take 18020 rupees from me through google pay but still bike does not recieved to me. He hides his personal information and making a fraud. He told me that he is army man in indian army and he send bike through army canteen courier they told me to send money for transport the bike to your location but bike not recieved to me yet. Plz look into these matter i think it is fraud ad on olx. His olx id name is ravi kumar for hero hf deluxe bike. Was this information helpful? | |||
Apr 2, 2019 Complaint marked as Resolved Verified Support Feb 28, 2019 OLX India Customer Care's response Dear OLX User, We're sorry for the inconvenience caused to you. We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter. 1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to. 2) Alternatively, you may also share the suspect's contact details used on OLX with us. 3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s). 4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately. As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in. In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response. Regards, Team OLX. | |||
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