[Resolved]  Olx India — Fraud case by Raj Kumar

I found the add in OLX. It was about iPhone 11 128 Gb on 14th August 2020. He shared me his contact details and asked me to call. So we set a deal on 27 thousand rupees. Then he told me can't meet because he is an Army officer who posted in Jodhpur. So I asked him his id Proof then he shared his AdharCard and Army card. So first he asked me 4000 in advance and told me remaining amount you will send once you will get the product. Then he parcel the product at my address and send me the receipt. Next day on 15th august parcel reach my Hometown ALWAR and delivery boy called me and asked me to pay full amount then he will deliver the item. Then they pressurized me to send the full amount and I did. After that they asked me some double insurance fees which is 22240 which they were saying it was refundable within in 5 mins once you get your product. Then afterward they asked me one more time 11120 because one of the insurance get failed. So when I said I don't have money then seller told me Please manage from somewhere I told him I don't have any they he asked me to arrange half the amount half he will do then I paid him 6120. The total amount he took from me is 55360 rupees. He asked me more money then I cancelled the order but he told me the refunded amount will be credited into your account in 14 days. So I waited 14 days as he was in talking condition to me. His number is still on but he is not responding to my calls and messages on whatsapp. The Person name is Raj Kumar ([protected], [protected]) these are his contact details.
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Aug 13, 2021
Complaint marked as Resolved 
Verified Support
Sep 03, 2020
OLX India Customer Care's response
Dear OLX User,

We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

The user will not be able to use the account any further on OLX for any purpose.

This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

Please be rest assured, we will provide all the support for the investigation.

The legal authorities can write to us at [protected]@olx.in.

If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

We would like to thank you for bringing this issue to our attention.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
 
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