Olx India — fraud done by the advertiser on olx

I saw an advertisement on olx app of earning through home jobs... The advertiser name as 'rs home jobs olx pvt ltd'... When i contacted for same advertiser came on my whatsapp number and sent me the details of working, asking me to pay a fee of rs.3620 to become a member of his unit... I paid for the same through my paytm payments bank... But as soon as the payment was successfully transacted the guy blocked me from everywhere... He is not taking any of my response... I have been mentally very disturbed with that, it harassed me alot
I request you to please take actions against the same company located on olx and plz help me to get my money back... These frauds are fooling people through a trusted olx platform and in turn are looting innocent people... Plz take actions...
I can receive payment on my paytm wallet... Plz help me to get it back...
His (Culprit) mail [protected]@gmail.com
My (Victim) mail id - [protected]@gmail.com
His (Culprit) contact number - [protected]
My (Victim) paytm and whatsapp and contact number - [protected]
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Verified Support
Apr 27, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
Apr 28, 2020
Updated by aryanstar99
I am updating the deatils... transaction and my olx details...plz have a check and help me out

Verified Support
Apr 28, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
Apr 28, 2020
Updated by aryanstar99
But the thing is that i want my money return...plz help to do so...and also close down the same advertisement which is looting people openly...
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