[Resolved]  Olx India — fraud from olx seller for playstation 4 pro gaming console

Address:Pune, Maharashtra, 411057

I was looking for a gaming console play station 4 pro on olx one week ago. I saw an ad saying playstation pro 1 tb available for 20000. I contacted the seller. His name is given rahul bundela. He told me i will deliver the product through international logistics within 2 days. But he said i have to pay an advance of rs 5000 and the account number and details he shared with me was not even his. It was the account of james lalremruata acc no [protected] state bank of india, branch khatla, khatla kawn, aizawl, distt. Aizawl. Mizoram-796001. And then pay the rest on delivery and the deal was agreed. Then he even shared me his mobile number, aadhar card and pan card details.
I paid him he advance of 5000 and he told me the product is dispatched. He even shared the tracking number of the product on logistic named http://www.tednetlogs.com/index.php. i was waiting for the product and he even called me. He was sounding like some non-indian person. Then after some time he said i have to pay 10000 extra for some custom charges. I paid him 10000 then the product reached india and he again asked me to pay custom charges of 5000 which i paid and again i kept telling him i want my product then only i will pay the rest amount. But he convinced me at his best and asked me to pay 5000 more and i paid him all the 20000. With all this conversation the tracking details were also updating. So it seemed real. After an hour he asked me to pay amother 5000 for clearance charges. Thats where i lost it. And i asked him complete refund. And he was and is still convincing me that the product will be delivered if i pay another 5000 but wont get my money as refund. I dont know what to do now. This was so stupid of me that i fell prey to such scam. Please help me recover this money from this fraud and charge him for such fraudulant business.
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Mar 2, 2019
Complaint marked as Resolved 
Nov 19, 2018
Updated by Vishal Rahate
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Nov 21, 2018
Updated by Vishal Rahate
He sent me these images when i asked him for his identity proof.

Verified Support
Jan 30, 2019
OLX India Customer Care's response
Dear Vishal,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

Thank you for contacting OLX!

Team OLX
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