[Resolved]  Olx India — fraud in olx royal enfield bike

Sir, i was lured into purchasing a royal enfield bike by a person posing as army jawan. However, after paying 27500 rs of 45000 rs the seller refused to sell his bike and i lost that amount. Communication is also not established with the seller. The user was using paytm account and could not be traced. I request the authorities to help me in my case.
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Dec 13, 2019
Complaint marked as Resolved 
Verified Support
Nov 11, 2019
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
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