[Resolved] Olx India — fraud olx user

Dishamathur26

from Mumbai, Maharashtra

Address:

Officers Colony, Behind SDM Residence, Near Kalavati Hospital, Nadrai Gate, Kanshi Ram Nagar, Uttar Pradesh, 207123

I posted an ad on olx to sell a table, within 5 minutes after ad I received a phone call from someone asking to buy it and wanted to give me advance money so that I don't sell it anywhere else. I received a QR code on WhatsApp from him as he was to pay me 4000 RS, and after scanning it on my Google pay 24, 172 RS got debited from my own bank account! Ad if is [protected]. How can olx be so careless when it comes to registration? On a platform where unknown buyers and sellers are contacting, how can you not retain there information in case police want to catch them? Because of an ad on olx I fell victim to online fraud and lost 24, 172 RS, how old is going to compensate??? I have filed an FIR in police of this issue which I am attaching to this!

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Dec 29, 2019

Complaint marked as Resolved

Verified Support

Nov 28, 2019

OLX India Customer Care's response Dear Disha,

Greetings from Team OLX!

We would be more than happy to help you.

Would request you to elaborate on your concern so that we can assist you accordingly.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.