[Resolved]  Olx India — fraud online transaction from my axis bank upi account

Dear sir,
I would like to make a complaint against above cited subject. Sir, today, i had an unknown call from [protected] and the name of caller on true caller displayed as vikas patel. He said that want to purchase some household items that was posted on olx by me. So, he asked my paytm no. That was my phone number therefore i told him. After few minutes, i got message that my axis bank a/c (No. [protected]) debited with rs. 35998 in two transaction (First of rs. 19998.90 and second of rs. 15990.90). Then, i called on the caller no. But he gave no response. So, that fraud i am very shocked and get in mental stress. Therefore, i request to you kindly do the needful in this matter and revert back the said amount in my account at your earliest.
I am enclosing the bank statement with this mail for your needful.
Thanking you

Dr. Pushpendra kumar jain
Dean
Iimt college of pharmacy, greater noida (U. P.)
Mobile: [protected]
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Apr 27, 2020
Complaint marked as Resolved 
Verified Support
Mar 11, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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