[Resolved] Olx India — fraud using fake rc book and cisf / army id card

Sunil Murarka

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Today on 18th December 2019 i become victim of online fraud which have used OLX platform for initiating lead and doing fraud.

Fraud persons has posted very cheap price for latest version of honda activa. I have asked for RC book and person identity which was shared to me in 5 minutes. I have verified RC book with RTO website where details were found to be correct.

After we finalised deal price, he along with his 2 other partners convinced me to transfer Rs.6300 for transportation and RC transfer work. I have done mistake by transferring funds through Paytm. Again i got call to transfer balance amount so they can deliver. At this point i have understood that it is trap.

They have not stopped and threatened me that they have my address and aadhar card details and they will see me soon. I have filed FIR police complain with Mira Road where i stay to protect self from unknown people.

it very big scam. all 3 people have shared with me more than 12 photos at different stages to convince that all is well.

I am disappointed that professional companies like OLX platform are used by criminals to extort money from society.

I have done my duty by lodging complain with OLX, PAYTM and Police. But how this people can get caught not sure ? and will they stop ?? are India ready to using online platform for buy and sell ? is OLX and PAYTM doing enough ? we are asked KYC everytime and what about KYC of these people??

Only cyber cell complain is pending which i am planning to do by taking day off from office soon.

thanks for patience reading.

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Jan 20, 2020

Complaint marked as Resolved

Verified Support

Dec 20, 2019

OLX India Customer Care's response Dear Sunil,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!