Olx India — fraudulent seller scammer | |||
Dear team olx, First of all i want to thank you fr keeping up good work. I am one of the olx user since the service has been launched. Now the story begins of the fraudulent seller i met with on olx 2-3 days before. I was planning to buy nokia e71 handset as we know its a rare mobile now so i searched it on india level and came across a seller named subhamoy halder from kolkata (Ph. No. [protected]). He has posted an ad named as "nokia originals" pic attached. I messaged him and asked about the availability of phone and also asked about his contact details. He shared his whatspp number (On which he never received a call from my side or called from his side) and we had a chat. I requested him to share original pics of phone as the pics uploaded in ad on olx are internet copied. At the very first instance he has shared a message mentioning his account details for money transfer, though i have not asked but still he shared (Maybe to show himself a genuine seller). I requested him to deliver the product first so that i can check and transfer money later but upon reading this in message he got annoyed and abused me. He blamed me that i am a scammer and threatened me that he is going to report in police that i have asked his account details which i did not. His behaviors over messages was very upsetting. I immediately reported his chat on olx. I request you to take strict action against him so that the decorum remain unharmed. Was this information helpful? | |||
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We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.
We would like to inform you as per the details shared, we have blocked the mentioned user from our site.
The user will not be able to use the account any further on OLX for any purpose.
This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.
Please be rest assured, we will provide all the support for the investigation.
The legal authorities can write to us at [protected]@olx.in.
If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.
We would like to thank you for bringing this issue to our attention.
For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.