[Resolved]  Olx India — Fraudulently stole money online from my account by fake Customer

Address:399/5, hari nagar, line par bahadurgarh

I was sale washing machine on olx.com on dated 2/04/2021 At 6.30 pm some person interested for purchasing my washing machine and he messaged me on olx chat box and ask my phone number and he call me and as well as he chat with me on WATS app and he said to me that I am sending whole price money for purchasing washing machine to on your paytm no. And he continues talk to me on phone and said to me check your paytm I send to you money and he said I sending scan code and scan this code for show the money and I scan the code but no money came in my account I told him that money was debited instead of created and he said to me again I send money to you back in your account to again sending refund scan code you again scan this code by your paytm no. and all payment will credit in your account and he take money from my bank account by using this fraud tactics and he fraudentely taken 80, 000rs/ from my money from my SBI bank account through UPI/paytm from this numbers name kamlesh [protected] and govind [protected] And he chat with me on WATS app and call from this number [protected], [protected], [protected] And this persons fraud with me online and I requesting
to you through this complaint for provide to me compensation from this companies I. e, Olx. Com And Paytm company
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Aug 6, 2021
Complaint marked as Resolved 
Verified Support
Apr 05, 2021
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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