[Resolved] Olx India — harassment

Lakshmi Narayana Sakaray

from Kanchipuram, Tamil Nadu

Address:

560069

I excahnge my samsung a8 mobile + 2600 with samsung s6 edge with a person (Name:srinath sp, mobile no.[protected]) 2 days ago via olx. He checked him thoroughly by himself and then exchanged it. He satisfied with my samsung a8 mobile. Now after 2 days he is calling me again and again and using abusing language and asking for refund. He is also threatening me to lodge a police complaint for fraud. I don't know what to do. Please help with this.
Thank u.

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Jul 26, 2018

Complaint marked as Resolved

Verified Support

Jun 21, 2018

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX.

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

I understand your concern and would suggest you to take the help of legal authorities. Kindly file an FIR against the user and OLX will provide all the information related to the user to the legal authorities.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

In case of any query do write to us at [protected]@olx.in or Alternatively, if you wish to have a word with us, please call us on [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number.

We would be happy to assist you.

Thank you for contacting OLX.