Olx India — Highly Disappointed With Olx.com representative

Address:

Mumbai City, Maharashtra

Respected Sir, I am highly disappointed with Olx.com mailing department, please find the below conversation and do check how unsatisfactory reply I got from your mailing department. I have not expected this from Olx.com, its my humble request to take some action on this. tanishq dixit <[protected]@gmail.com> May 30 (2 days ago) to support Hello, I was shocked to see all my 281 ads went into Pending ads when i was just updating my old ads, it was fine till date and all of sudden i saw all the 281 ads went in Pending ads, its humble request you to please make all the ads active... thanks and regards... Vijay [protected]@olx.in May 31 (1 day ago) to me Dear Tanishq, Greetings from team OLX! Your account has been suspended because you have posted ads that breach our Terms o[censored]se. Unfortunately, ads offering (Duplicate ads) are not permitted on the site. In our Terms and Conditions, we have highlighted the products that are not permitted on the site. Also, posting duplicates ads is considered SPAM and prevents a buyer from finding the product they’re looking for. To read our Terms and Conditions, please click on the link: http://www.olx.in/terms.php Please read the terms carefully and if you have any questions or concerns, please contact our customer support team. If you have any further questions or require further information please do not hesitate to contact us. Regards, Manish OLX Support Team Ref: #4510178 tanishq dixit <[protected]@gmail.com> 1:33 PM (21 hours ago) to support Mr. Manish, I am Very Much Disappointed for your childish reply saying "Your account has been suspended because you have posted ads that breach our Terms o[censored]se. Unfortunately, ads offering (Duplicate ads) are not permitted on the site". For your kind information this all ads has been posted longtime back and was duly approved and checked by your representative and then all the ads were live, you can see closely none of my ad is duplicate and no where it breach the terms o[censored]se. In my previous email i have stated i was just updating my ads for the pricing, i just updated 4 to 5 ads and all of sudden all this ads went in Pending Ads ( this was my query ) you have not solved it and just to reply you have mentioned I have breach the terms o[censored]se? Mr. Manish as per your saying my ads breach your terms o[censored]se then WHY all this ads were live before from months ? When posting my ads i do keep in mind that this should not breach any terms o[censored]se and also you can see since how long I am using Olx.com, i do follow all the terms and condition mentioned on the website and I do trust Olx.com from many years and years. And also you have mentioned in your reply "In our Terms and Conditions, we have highlighted the products that are not permitted on the site" Is this was the sentence required to inform me where i have not posted such products on Olx.com which is not permitted. Mr.Manish kindly refer my query very closely and find out the reason behind this, is this was some technical problem or some other. The reply which you have given was such a thing which does not suits to my query and i think just to close query tickets you have done this and without referring my ads, can you show me my single ad which shows it is duplicate? Mr.Manish I have no choice to put up this to higher authority if its not gets resolved from your end. Awaiting for your reply on priority basis... regards... [protected]@olx.in 4:27 PM (18 hours ago) to me Dear Vijay, Greetings from team OLX! This is to inform you that to avoid the scams we are not allowing the ads in which more than one dog breed is mentioned, due to which all your ads has been deleted We would suggest you kindly post fresh ads for the dog breeds you are offering by keeping this in your mind that do not mention more than one breed in one ad. If you have any further questions or require further information please do not hesitate to contact us. Regards, Jyoti tanishq dixit <[protected]@gmail.com> 11:08 AM (6 minutes ago) to support Miss Jyoti, I was very unsatisfied with mr. manish for his unwanted reply which was just shocking how can a responsible Olx.com representative can reply on behalf of Olx.com and now here you are also doing the same thing. Miss jyoti as you have mentioned "to avoid the scams we are not allowing the ads in which more than one dog breed is mentioned, due to which all your ads has been deleted" here i request you to go through all the ads posted on Olx.com from other user and they have posted more than one dog breed in a single ad, now here my question to you Why All The Others Ads Are Live When You Delete My Ads? If you can spend your precious time to go through you will find all the Olx user do mention more than one dog breed, please find some of such ads below which i have found to save your time : http://mumbai.olx.in/labrador-german-shepherd-puppies-for-sale-in-mumbai-bandra-andheri-lokhandwala-...⇄ http://mumbai.olx.in/pug-puppies-available-for-sale-labrador-retriever-puppies-for-sale-iid[protecte...⇄ http://mumbai.olx.in/labrador-beagle-rot-gsd-golden-retriever-pug-or-any-good-quality-puppies-for-sa...⇄ http://mumbai.olx.in/champion-lineage-double-boned-german-shepherd-labrador-puppies-for-sale-iid[pro...⇄ http://alappuzha.olx.in/we-have-good-quality-labroudor-retriverpuppy-dash-hundpuppy-rottweilierpuppy-wh...⇄ This are just some ads where more than one dog breed is mentioned and their are 100 of more such ads which are live on Olx.com. For your kind information we are dog breedors and do breeds all the different breeds and fullfill clients requirements to see different dog breeds at one place, this helps clients to select the breed which they are comfortable with and the breed they can select which they found the best, we provide multiple choice for the clients and all the clients who visit our place are 100% satisfactory and here we dont think so we are doing any spams. All the genuine dog breedors who breeds all dog breeds do post such ads and you can find such ads which are live on Olx.com and here you say I have posted more than one dog breed so my ads has been deleted then WHY SUCH OTHER ADS ARE STILL LIVE? All my 281 ads were live from so many months and were running smooth, their were no such problem i have faced till date and today you are giving me this reason "to avoid the scams we are not allowing the ads in which more than one dog breed is mentioned, due to which all your ads has been deleted" dont you think your reply might spoil the reputation of a reputed website Olx.com? I again repeat my query was I was updating my ads for pricing and all of sudden all the ads went in Pending ads, Why So? This was my query and you guys are replying me with such solution. I am highly disappointed with you guys, I want all my ads to come live I dont know how you people do but i want all my ads live. I want solution for this and not this sort o[censored]nsatisfactory replies, I will not start posting new ads as i have spend my hours and hours to post 281 ads, I am forwarding this all to the higher authority for perfect solution and will escalate this to all senior profiles of Olx.com. Unsatisfactory Client From Olx.com representative...