[Resolved] Olx India — I am complaint against one fraud post in the olx

Maharaju Ramunaidu

from Eluru, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 531028

I am contacting this person through phone no.his no is [protected] and his name is put in olx is Ganesh.he asked me courier and insurance charges 1000 rupees.i was transfer this amount through Paytm. That paytm no is [protected] .after done by payment he is not lift my phone call.he is posted one Nikon DLSR D810 camera. He is doing completely fraud business through olx. So what we will do and how can you help me pls suggest me .

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Mar 17, 2018

Complaint marked as Resolved

Verified Support

Feb 13, 2018

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX