[Resolved] Olx India — mi a1 smartphone

[Resolved] Olx India — mi a1 smartphone

N Nihal Agnihotri from Kanpur, Uttar Pradesh

Sir maine olx me mobile ka ad dekha wo mere budget me tha to maine use contact kiya usne apna naam vikas patel btaya from indian army usne apni id bhi di canteen card adhar card and driving license. Usne bola ki phone ki dilivery ghr pr hi ho jayegi. Or mjhse dilvary ke liye 550 rs paytm se [protected] is no pr send karne ko kaha or uske baad aaj mrng me dilivary k liye 2450 rs or bhejne ko kaha ki uske bina dilivary ni hogi to maine krdiya or mjhe phone bhi ni mila or 3000 rs bhi le liye mjhe 2150rs or bhejne ko bola pr maine ni kiya or phir paisa refund krne k liye paytm no. Or password mang rhe. Please sir mera paisa refund kra dijiye. Mera naam rishabh agnihotri h aur mera contact no. [protected] h. Vikas patel (Cheater) Whatsapp no. [protected] [protected] Post man no. [protected] Date of incident - 8feb and 9 feb 2019 Was this information helpful? No (0) Yes (0)
Mar 24, 2019 Complaint marked as Resolved Verified Support Feb 21, 2019 OLX India Customer Care's response Dear OLX User, We're sorry for the inconvenience caused to you. We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter. 1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to. 2) Alternatively, you may also share the suspect's contact details used on OLX with us. 3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s). 4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately. As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in. In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response. Regards, Team OLX.
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