[Resolved]  Olx India — olx banned my account I want to unban it

Address:e/8 patuli, Kolkata, West Bengal, 700084

I dont know why olx banned my account please unban my account and give me one more chance now i know about olx's terms and conditions. I mistakely gave my phone no in description i promise it will never happen again and yeah i deal with a customer he taught me he was an army officer and he ask for my mobile no and i gave my no but i dont share my otp just bcz that time i come to realize that it must be an fake olx user but the day after that day when i tried to open my olx account then olx shows me that your account was banned i dont know what he did with my account. Its a request to olx please unban my account i never ever provide my mobile no anyone again.. Thank you
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May 16, 2019
Complaint marked as Resolved 
Verified Support
Apr 08, 2019
OLX India Customer Care's response
Dear OLX user,

Thanks for letting us know about this. Could you please send us your contact details on [protected]@olx.in so we can call you to resolve this matter as soon as possible?

Thanks,
Team OLX
Apr 10, 2019
Updated by kaushik bhadra
Still i cant open my a/c please help me to open my a/c.
Verified Support
Apr 15, 2019
OLX India Customer Care's response
Dear OLX User,

Greeting From Team OLX!

We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

Thanks,
Team OLX
Complaint comments 

Comments

I Rahul Barman from West Bengal. I was cheated by an Indian army name Vikas Patel who was totally fraud. He took 25 thousand rupees from me. First he said you have to pay 3100 for the delivery charge. Then he gave me the picture of the parcel. Just next day a guy called me to confirm the email and I pay the full amount 21900. He cheated with me.

OLX India Customer Care's response, Apr 24, 2019
Verified Support
Dear OLX user,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail safety@olx.in.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX
ear respected,

my account was banned without no reason. please solve my account. i want my account back.
my number in [protected]. mail id- [protected]@yahoo.co.in

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