[Resolved] Olx India — olx india suspended my account for no reason | |
I am olx india user and olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted samsung note 9 for sale i am trust using my mine number my registered number is [protected] that is registered, blue i am unable to sell my phone this is really unprofessional Was this information helpful? | |
Feb 12, 2020 Complaint marked as Resolved Verified Support Jan 12, 2020 OLX India Customer Care's response Dear OLX User, We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in. Thanks, Team OLX | |
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Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on safety@olx.in.
Awaiting reply from you!