[Resolved]  Olx India — online fraud

Address:Marathalli kalamandir bacside, 560037

I have seen ad i olx that rkp. I. A posted ad about iphone 6 32 gb and he said final amount 7000 and i agreed in olx then he said he is working in devanhalli airport as a army officer in bangalore i have a trust in army that's y i trusted him very much he cheated me after a 7000 deal he said i will send iphone in army parcel service u need to pay 1000 i paid after that he said in army there is rules half amount then i paid 2500 then after he said ur delivery will come with in 3 hours and after 3 hours i got a call from delivery person that ur order is delivered but he said u have to pay remaining 3500 then only i will give mobile after that i paid 3500 and then after i got a call from courier boy pay whole amount in advance with delivery he said 7180 and i paid 7118 then he said msg will not came from company because he told me i said 7180 u paid 7118 then i paid again 7180
Then after i got a call from delivery person pls pay 15200 for gate pass in army delivery i paid he said it will be refunded in 20 mins i paid then after i talk to both ravi kumar and courier boy courier boy said it's overnight na that's y u have to pay 21000 i paid tomorrow because they said army people will blend ur account and mobile for 6 months that's y i paid after that he said blend is not done he said then after u will get whole amount he said i will transfer ur whole amount and after 1 hr he said u have to pay 5148 amount i paid after that u will get whole amount he said i paid after payment his phone and courier boy phone is switched off and after that i know that iam cheated pls help me in have proofs pls help to refund my money his mobile number is [protected]
And courier boy number is [protected] and i transfered money to paytm bank pls help me out iam suffering for past 2 days
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Mar 31, 2019
Complaint marked as Resolved 
Verified Support
Feb 28, 2019
OLX India Customer Care's response
Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to your response.

Regards,
Team OLX.
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Name tamire tej Kumar
Rank RECT

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