[Resolved] Olx India — regarding nuisance comments send by text for my tvs add

Svdave

from Ahmedabad, Gujarat

Address:

372001

I have posted an add for selling my old panasonic crt tv, there is a buyer with username maa car, this fellow is sending nusiance comments lk..."madam are u in need of money".
This is what olx concept is?? Is it abright way that a customer is judge for posting an add??
Please take necessary action against this.
I[censored] cannot take any action do let me know i would even file a complain at consumer forum.
Let me know what action you take.

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Jun 27, 2018

Complaint marked as Resolved

Verified Support

May 24, 2018

OLX India Customer Care's response Dear OLX User,

Thanks for contacting OLX!

We are extremely sorry for the inconvenience caused. This is certainly not the kind of experience we want our users to have.

Firstly, we wish to inform that we have instantly blocked this user from our site. The user cannot use the account any further on our site for any purpose.

Further, we would request you to reach out to legal authorities to lodge an FIR or file a cyber complaint. Please be assured, we will provide full cooperation in this matter and help the police completely in this investigation.

Please note that if it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to being of assistance.

Thank you for contacting OLX!

Thanks,
Team OLX

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Comments

Nadeem11

from Hyderabad, Telangana

I don't know what's wrong with Muslims, well this was too much, firstly he didn't reply me and when I kept on messaging him he said me this
" We are not giving to Muslims "
And this makes me sad people like this are still alive.. still they think like this