[Resolved] Olx India — Vikas kumar is doing fraud on olx

RSalmankhan

Address:

369 sanjay nagar B Jhotwara jaipur

This is to put in notice of the concerned authorities that overnite express courier staff is engaged in cheating/fraud/theft and has joined hands with some people who are into such practices.

They were supposed to deliver me a mobile phone for which i paid to a seller (Vikas kumar) saying he is in army shared relevant documents as well in advanced on olx website. I have send 26k to him

These buggers asked me to pay all the money in advance without even delivering the phone at my residence.

I am attaching relevant documents for further checks.

+1 photos

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Nov 16, 2020

Complaint marked as Resolved

Not resolved they have not even contacted me

Verified Support

Nov 18, 2020

OLX India Customer Care's response Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would require more information to assist you appropriately

Please find below the list of required information -

1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.

2) You may also share the suspect's contact details used on OLX with us.

3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).

4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.

We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.

Hope the provided information helps.

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

Thank you for your patience and support.