[Resolved]  Olx India — we got the faulty product after taking it to the home.

Address:

E-44, Second floor , Delhi - 110007, New Delhi, Delhi, 110007

We bought a Washing Machine from OLX on 14th May 2019. After coming to the home, we checked it and it was giving a huge sound. We told to the owner about the issue, but he said that that might be an issue while transportation. We showed it to the Whirlpool Mechanic and he said the mechanism of the washing machine is a fault, its not due to the transportation. When we went to their home, it was night and it's our exam time, so we checked its Washing mechanism only but after reaching our flat, we checked the whole machine and we got the fault then. Now The owner is blaming us now for the issue. The proof we have is that the washing machine is Faulty from before we bought and he said its in very good in OLX post and also he said that it was only the two years old in the OLX ad(We had the screenshot of the ad. ) . We had the chat conversation which we will be providing below. We paid to the Owner's wife Rs.4800 in cash on the day we took it from their home. We talked to the owner on the 2nd day after we took the machine. We are students studying in Delhi University, we bought the machine to avoid the disturbances of washing during exam times. And we trusted this person and he betrayed us. Please Look into this and help us with this.
Solution for our problem is REFUND.

Client Number is [protected].