Olx — OLX bans accounts for no reason

I have been a regular user of OLX over the last couple of years. I was so disappointed to see that OLX bans my account for absolutely no reason. I created another account with my other number and this too was blocked immediately next day.

I spent a full week attempting to contact OLX customer care on both their numbers, however there is no one who answers the call on these numbers and neither does anyone call you back when you leave an online complaint on their website using the ''Write to Us'' option.

When you do get in touch with their customer service agents, who cannot speak English, they too have absolutely no clue as to why the account was banned and they cannot provide you with a valid reason. They talk about some policy being violated but they themselves are unable to say which policy was violated.

OLX is the worst online selling website due to this and it is high time all the users boycott this unprofessional website and move to better platforms like Quikr and Cifiyah which respect their users.

Why does OLX advertise and ask people to sign up when it wants to ban all their accounts for no reason ?
Was this information helpful?
No (0)
Yes (0)
Verified Support
Oct 06, 2021
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Oct 08, 2021
Updated by Anwaar Haq
Nothing happens when you email on [protected]@olx.in

Your representatives give the same standard template reply for all emails and no one calls me back to resolve the issue.

Please arrange for some managerial level educated customer service representative to contact me on [protected] immediately and resolve my issue.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4696
    Pending
    958
    Resolved
    2567
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information