[Resolved] Olx — product has not been delivered by sender after making full payment | |||||
I have done online transaction with person name manoj kumar singh, what he described himself as custom officer at kochi airport. He has posted ad for dslr camera on olx with ad id [protected] for price of rs.14500. He than added another zoom lens with addition of extra 5000 rs. After telephonic conversation with him, i have done half payment of 7000 through upi money transfer. Later he sent me fake receipt of blue dart courier and ask for rest amount transfer. After seeing receipt, i have transferred rest amount of rs.12500. His bank account information, as he gave is as below, Name :manoj kumar singh Acc no :[protected] Ifsc cod :barb0vimpun Bank of baroda. I tried to track shipment for 10-15 times with reference no. Mentioned on receipt, it shows "reference not found". Also that person has stop responding on call. So far dslr camera has also not delivered to me. Olx, help me on this matter. Attached photos of blue dart receipt and transaction snaps. Was this information helpful? | |||||
Feb 15, 2019 Complaint marked as Resolved Verified Support Jan 14, 2019 OLX India Customer Care's response Dear Avaza, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard. Thank you for contacting OLX! Team OLX | |||||
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