[Resolved] Olx — Product not received, UPI fraud

shagunmundhra_

Aug 7, 2021

Address:	vasant vihar
Website:	olx

Bablu kumar, claiming himself as an army personnel, met him through olx. I had to buy iphone x from him. he took 2000 advance and said pay rest of the amount after checking the phone. he said army postal service is available 24hrs and i will send parcel to your address. before dispatching parcel he took 2000 advance through google pay. then he called and said you need to give rest of the amount and then my courier boy will give phone to you and he is nearby your area. i paid 13000 through phonepe then. then he said your payment is late. you need to give additional 15200, in which 100 rs will get deducted for waiting charges and rest 15100 the courier boy will give cash to you. i refused to pay.
want refund.

+6 photos

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Sep 15, 2021

Complaint marked as Resolved

Verified Support

Aug 12, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!