[Resolved]  Olx — wego scooty

Sahil kumar, santosh kendre named person took 32500rs. From me on the naam of scooty by introducing himself as army person. And to make me believe so they send me there id proof also. I didn't get the scooty nor my money back. There contact nos. Are [protected] and [protected] through which they were calling me.. They are fraud. All though i have lodged a complaint against them in police station bt i know that nothing is going to happen they are fraud and they are not afraid of anyone.
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Jan 5, 2020
Complaint marked as Resolved 
Verified Support
Dec 05, 2019
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
Complaint comments 

Comments

Why blocked my account nothing any reason by possible for in block
OLX India Customer Care's response, Dec 5, 2019
Verified Support
Dear OLX user,

We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at support@olx.in with complete details.

Thanks,
Team OLX
Pse activate my olx account i change my ad update two or three times and after that i face this time issue and not resolve this issue so kindly resolve this issue.
OLX India Customer Care's response, Dec 5, 2019
Verified Support
Dear OLX user,

We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at support@olx.in with complete details.

Thanks,
Team OLX
Sanjay singh saying an army man fooling people by asking to pay courier charges

Fooled me and I have lost 55000

Need help from government to refund by 55000
OLX India Customer Care's response, Dec 5, 2019
Verified Support
Dear OLX user,

We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at safety@olx.in with complete details.

Thanks,
Team OLX
+[protected] this guy's calling every one to Mumbai international airport and saying I have Activa iam working in Army he is asking for online payment he is thugs people I checked with airport security they are saying every day he fraud with new people pls. Attention with this guy

OLX India Customer Care's response, Dec 6, 2019
Verified Support
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
My id got banned for no reason i just posted ad for my ipad ...i found olx to b good for selling n buying 2nd hand items but sorry for this time it's not doing good
OLX India Customer Care's response, Dec 6, 2019
Verified Support
Dear Bishal,

We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at support@olx.in.

Thanks,
Team OLX
I was looking for a car to purchase.
I don't know OLX has been suspended my account without notifying or giving any prior reason.
account linked to [protected]@gmail.com
OLX India Customer Care's response, Dec 6, 2019
Verified Support
Dear OLX User,

We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at support@olx.in.

Thanks,
Team OLX

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