[Resolved]  Olymp Trade — Deduction of Rs 5000/- from my Bank Account, but not refilled.

Dear Sir/Madam,
I have faced very pathetic situation. Recently i made the transaction of Rs 5000/- on date 2nd August, 2022.But the above said amount transaction was successful and deducted from my upi linked Bank account.But my Olymp trade account was not refilled. After some instance, it showed failed in the transaction list of Olymp Trade site. Already 48 hrs has passed, but still there is no such any update regarding such matter. Just i am frustrated. Still not credited into my Bank account.Please verify all details matter and refund my said money to my Bank account. I have provided all details below.

Date of Transaction:02.08.2022

Request No/Transaction No:[protected]

UPI Ref No:[protected]

My Olymp Id:81113116

I am putting humble request to take into consideration at earliest.

With regards,
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Aug 21, 2022
Complaint marked as Resolved 
Thanks for the resolution.I am really showing my deep regard for all of these. Thank you With regards,
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2022
Olymp Trade Customer Care's response
Hello, Manojmech09.

Thank you for bringing this to our attention. Currently, we have technical issues with UPI. We can solve your case soon. We have passed your ID account to our financial specialist. They will check the current status and get back to you soon with comprehensive support.

We understand the urgency of your situation, kindly be patient with us while our specialist is checking.

Best regards, Olymp Trade team.
Verified Support
Aug 22, 2022
Olymp Trade Customer Care's response
Hi, dear Manojmech09.

Thank you for writing back to us and marking this case as resolved. We are glad to be helpful to you. Deposit pending is not always happening. But when it does, you can count on your support team.

Wish you profitable trading!
Best regards, Olymp Trade team.
 
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