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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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1552
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359
Resolved
1146
+54 11 5917 5747 [Buenos Aires]
+27 21 100 3880 [Cape Town]
James Street, Kingstown,
, First Floor, First St Vincent Bank Ltd Building,
, Saint Vincent and the Grenadines, India
Thank you for contacting us.
We know that our clients are used to fast and smooth KYC processes on the Olymp Trade platform. There are just a few rare cases when the account may get tagged by the security system as ‘suspended’ due to suspicious activity.
Here’s what KYC/AML Policy says:
1.4. The Company reserves the right to investigate the nature of the suspicious non-trading transactions set out in section 2 of this Policy and to suspend those transactions until the reasons for their occurrence are ascertained and the investigation has ended at any time.
Please, read more information here: https://olymptrade.com/pages/terms/non-trading-transactions/
Our clients who trade in line with the platform’s policies are not subjected to such check-ups.
Do not hesitate to contact us if any questions or concerns appear.
Best regards, Olymp Trade team.