[Resolved]  Olymp Trade — My deposit transaction is showing failed but my amount is deducted from my account

My deposit transaction is showing failed but my amount is deducted from my account please refund my amount to my bank account please my UPI I'd [protected]@paytm
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Sep 11, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2022
Olymp Trade Customer Care's response
Greetings, Legal Gamer.

Thank you for reaching out to us. Regarding your deposit pending, it would be easy for us to check your current status when you leave us your Olymp Trade ID account number. With it, our financial specialists can check the status of your pending and provide comprehensive advice.

Waiting for your response.
Best regards, Olymp Trade team.
Jul 27, 2022
Updated by Legal Gamer
It's been a week but my problem is not solved please refund my money to my account
My olymp trade I'd 54149279
Aug 03, 2022
Updated by Legal Gamer
It's been 12 days since my task is created but my amount is not credited yet and customer support says maximum it will take 5 days very bad customer service
Verified Support
Aug 10, 2022
Olymp Trade Customer Care's response
Greetings, Legal Gamer!
Thank you for following up and sharing your trader’s ID.

We can understand how you feel about this delay and we truly apologize for this. There have some technical problems with the UPI payment system, causing delays in crediting deposits. Our technical team is working for long hours to fix this. To help you further with this, your concern has been forwarded to our finance team. One of our specialists will contact you soon. Meanwhile, we hope to receive your support and cooperation.

Best regards, Olymp Trade team.
Complaint comments 

Comments

I having the same problem here. It shows failed but it has been debited from my account.
Merchant Id 91583387. Please see to it.

monuj12's reply, Aug 31, 2022
bro apka paisa wapas aya ki nehi
29 Agust i deposit 75 usd but till now not added to my live account but amout was debited from my bank so Please refund my money. Very bad service
Olymptrade id : 77618370
My deposit transaction is showing failed but my money is deducted from my bank aacount please refund my money my upi id is - [protected]@paytm
Olymp user id[protected] please refund my money

My deposit transaction is showing failed but my money deducted from my side please refund my money my upi id -[protected]@paytm
Olymp user id[protected]

My deposit transaction is showing failed but amount is deducted from my bank account please refund my money
My upi id - [protected]@paytm
Olymp user id[protected]

Its been 2 days but my problem is not solved please refund my money to my bank account please...
Olymp user id[protected]
Its been a 4 days but my problem is not solved please refund my money to my bank account
Olymp user id 36565534
Its been a 7 days but my problem is not solved please refund my money to my bank account please
Olymp user id 36565534

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