[Resolved] Olymp Trade — Olymp trade not returning my hard earned money

[Resolved] Olymp Trade — Olymp trade not returning my hard earned money

S sumit1024 from Mohali, Punjab Feb 9, 2022

08, Feb, 2022 :- I make payment of 45000 using phone pe wallet . After amount get deposited into the olymp trade account . I make few trades . my account balance becomes around 45050 . I make withdrawn request . Immediately, after making withdrawn request, they not only blocked my account but also blocked my money . Then I tried to communicate with them from twitter, facebook, email and even their customer support helpline(chat and phone both) . They copy and paste same message again and again . seems like, they are in business of looting money by this illegal ways . therefore I request RBI to take action against them Was this information helpful? No (0) Yes (4)
Mar 14, 2022 Complaint marked as Resolved Olymp Trade customer support has been notified about the posted complaint. Feb 09, 2022 Updated by sumit1024 Screenshot of payment made . I made payment @8:35 PM . Just after a minute they blocked my account and took all my money . This is very serious issue . It took months to earn this money . Feb 09, 2022 Updated by sumit1024 @olymp trade, user id is 86536088 Feb 10, 2022 Updated by sumit1024 Update 10, feb, 2022 :- I requested for refund my original money . they unblocked my account then when i tried to withdraw my money using their platform, they rejected it saying my account is unverified . then you accepted money in the first place. when it comes to taking money from customer, you process it within second . when customer ask for his own money, you make excuses . and you call yourself a genuine broker WOW . Verified Support Feb 10, 2022 Olymp Trade Customer Care's response Hello, dear N Hasan! Thank you for contacting us. It's a pity you've made such a conclusion. Your account has not been blocked. You have received an account verification request because you had made a deposit. Withdrawal of funds is suspended until verification is completed. Please, complete the verification procedure to secure your account and continue working on the platform. Do not hesitate to contact us if any questions or concerns appear. Best regards, Olymp Trade team. Feb 10, 2022 Updated by sumit1024 Do you even read the comments before making the comments. Or should I attach the screenshot .ok here you go Initially you blocked the amount . I requested for permanent blockage of account and intialization of the deposit to the original payment source which was never been processed by you Verified Support Feb 11, 2022 Olymp Trade Customer Care's response Greetings, sumit1024. Thank you for keeping us informed. Olymp Trade is a transparent and reliable broker, we provide our traders with detailed and truthful information. We see that after our last response, you tried to complete the verification procedure. Since you have repeatedly uploaded incorrect documents, your account has been blocked. The final withdrawal of funds for the sum of 45, 000.00 INR was sent on[protected]. Please specify, have you already received funds to your account? Best regards, Olymp Trade team.
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