[Resolved] Olymp Trade — Slow loading time

[Resolved] Olymp Trade — Slow loading time

H Har Upandhye Jul 22, 2023 Jul 25, 2023 This thread was updated on Jul 25, 2023

I have been using this platform for a few months and like the features and design. However, I have noticed that the loading time is sometimes prolonged, especially when I try to access some more advanced functions. It can be frustrating when I wait several minutes for the page to load or refresh. I wonder if anything can be done to improve the speed and performance of the platform. I don’t want to switch to another service, but I don’t want to waste time waiting for the platform to work correctly. Please fix this issue as soon as possible. Thank you. Was this information helpful? No (0) Yes (0)
Jul 29, 2023 Complaint marked as Resolved I am really sorry, there was problems with my internet provider. So I decided to be honest and say that there is no problem from olymp trade's side. I am really thankful for your help. My bad, one more time. Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Jul 25, 2023

Verified Support

Hi, dear Har Upandhye!

Thank you for reaching out. We value your input and encourage you to let us know more details about your experience with us. Kindly upgrade to the latest version of the Olymp Trade application. Also, pay attention to your Internet connection. The recommended speed is above 30 Mbps. For a better solution, you can reach out to us. You can also contact us on Facebook or via online support chat (Help section) 24/7.

Have successful trading!
Best regards, Olymp Trade team.

Olymp Trade Customer Care's response, Aug 7, 2023

Verified Support

Greetings, Har Upandhye!

We are so happy that we have been useful to you. We understand that sometimes there would be some confusion around trading. But we are glad that you have reached out to us. We are here to answer any question that occurs to you along your trading journey.

Please let us know if you have any further questions.
Best regards, Olymp Trade team.