[Resolved]  Olymp Trade — Trade Manupulating

Hi everyone. I have been using Olymp trade since 2019. I had never felt like this before. Recently from the past months each trade hit loss.

Example: I set a trade time of 1 min ( 60sec ). When I open trade, its runs positively and shows profits. while the countdown comes to near be 15-10sec, immediately trade is reversing to hit loss. I tested a lot of ways to check whether it was that or not. But every time they proved them self like they are looting money.

Regarding this, I contacted olymp trade customer care and requested them to provide their liquidity provider graphs. How can we check do they showing a real graph or manipulate things? They simply replied you can't find graphs outside of Olymp trade.

For example, EURUSD graphs we can access in TradingView and can assure you showing real graphs. But the assets that you showing (COMPOSITE INDEX - Asia, Europe, Astro, Moonch, Maha Jantra, Commodity composite index. ) are Where we can get real graphs.

Especially these Moonch and Astro were recently added, and these are playing very well.

Ok, you guys say you can check asset executing history in your platform but, that is also from your platform.

I demand that I need to check your years of data or at least the previous month's data, which was not from your platform.

I take a lot of screenshots and screen recordings while trading. I need to check out from previous data that trades are executed well.

All false trades have been recorded and stored. I can show it anywhere. but can you guys prove that my things are wrong? But that proof must be direct from your liquidity providers.

OMG I just trusted you guys and loss lot of money. Just now I realized why Indian govt saying don't trade with these guys.
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Dec 6, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2022
Olymp Trade Customer Care's response
Hello, dear Sriram1160!

It's a pity that you have made this conclusion.
We assure you that you can continue trading safely with us! Olymp Trade has the legal right to offer its services to clients worldwide, as we have been doing for the last 8 years.
The regulation you mentioned specifies that Forex trading with currency assets is not authorized in India. To stay in line with the RBI and continue trading in FTT and Forex modes freely, simply open deals with other assets, except currencies. You can use commodities, indices, cryptocurrencies, metals, and more. Alternatively, you can turn to other trading modes offered on the platform.

It's a pity to hear that your trades is unsuccessful. On different trading platforms, quotes may differ on several points. This is due to different suppliers of quotes and with different ways of pricing. Nevertheless, the tendency of price behavior on the charts of different trading platforms should not differ significantly. Unfortunately, is totally internal information of the company about quotations providers, which can not be shared with anybody as it is mentioned in a Service Agreement.

Kindly note that you can view the history of quotes on our platform. To do this, please go to the "Help" section on the platform and select the "Assets" menu. After choosing the asset which you want to check, you can find the information of quotes under the "Quotes History" sub-menu. There, you can select the date and time of the quote which you would like to check.

Also, we have an independent department in our company that works in such situations. If you do not agree with the results of the trades, then they will check them for you. Please send an e-mail to [protected]@olymptrade.com.

Best regards,
Olymp Trade team.
 
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