One 97 Communication — irctc amount deducted not refund

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39 Pathai Kalakadu tirunelveli, 627501

Hai i try to book a ticket in IRCTC but ticket not booked amount debit from one97 communication.i need my amount.On march 18th-2019 ticket book from tambaram to naaguneri through Anantapuri express. I received message confirmatiom message also from one97 communication..kindly resolve my problem i need my amount..why the one 97 communication doing like this.