One 97 Communication — Fraud or wrong transaction through paytm

On 16.12.2020 at around 1733 hrs I was making a payment of Rs150000 insurance policy of Sbi life insurance using sbi debit card through paytm but transaction was failed but as per message was displayed on screen but at the same time Rs75000 got deducted from my account. Even transaction history of paytm shows failed transaction of Rs 150000.
Please reverse this transaction and credit my account with Rs75000.
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Dec 29, 2020
Updated by anjana kaushal
Sir please resolve my problem as fast as possible. I need money urgently. I talked to bank they told that amount lies in noida one 97 communication.SIR PLEASE HELP .
Jan 02, 2021
Updated by anjana kaushal
Sir please resolve my complaint as soon as possible already 20 days passed .I am so tensed
Complaint comments 

Comments

Dear Anjana,

We have intimated about it to our concerned team.

Please allow us some time to get this checked and update you in this regard.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Anjana,

As per your discussion with our official, your query has been addressed.

For any further assistance or clarification please contact us at [protected]@sbilife.co.in

Thanks & Regards,
SBI Life Insurance - Customer Care

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