[Resolved] One Assist — Cancellation and refund of one assist membership fees | |||
I have availed credit card from hdfc bank just a week ago and to my notice a debit of rs.1299/- regarding one assist membership fees have been made, neither did i avail or opt for the one assist services and i am not at all interested and willing to continue with the same. Such kond of deduction is totally unethical and unprofessional, not at all acceptable. I want the amount to be refunded at the earliest. Moreover had called and mailed the customer care a no. Of times but still no reply via mail or telephonic conversation with the official has been made. Not at all customer friendly... One assist just refund me back my rs.1299/-!!! Mobile no.[protected] Relationship no.2345757 Email id:neha. [protected]@gmail.com Was this information helpful? | |||
Aug 12, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 OneAssist Consumer Solutions Customer Care's response Dear Neha, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, we have cancelled your plan vide service request No. 2141680. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||
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