[Resolved]  One Assist — deactivate and refund my money enhanced wa privilege single plan

Address:Surat, Gujarat, 395004

I received sms from icici bank today that rs-1899/- deducted from my bank account to one assist membership fee. Icici customer rang information. I don't even know the company and this kind o[censored]nsolicited charging of my icici bank and use of my bank account by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money enhanced wa privilege single plan
Policy no.;-sr[protected]
Name: keyur r sojitra
Date of incident : 03/11/2018
Icici account no. Xx4982
Mobile no: [protected]
Email : [protected]@gmail.com.

Details
03/11/2018 one assist mfee 1899.00 dr
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Dec 10, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Nov 03, 2018
Updated by keyur rasikbhai sojitra
Relationship no ;- 1479508
Plan name ;- Enhanced WA Privilege single plan
mobile. no ;- [protected]
Verified Support
Nov 05, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Keyur,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 3697661.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist
Nov 07, 2018
Updated by keyur rasikbhai sojitra
I want to 100% refund and close my auto renewal plan.
Nov 13, 2018
Updated by keyur rasikbhai sojitra
Fast my process and refund my money in this week.how many days for my case plz reply me
Complaint comments 

Comments

My debited without information immediately refund my money

Chidem anusha's reply, Feb 27, 2021
1899/- repees please refund my money
Chidem anusha's reply, Feb 27, 2021
Please sand the customer number

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