One Assist — deducted amount from credit card without permission

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.oneassist.in

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One assist plan — cancellation and refund

19 reviews
Sa salma khatoon on may 17, 2017
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I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan on 12/5/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 12/05/2017
Hdfc credit card no. Xx8177

Complaint comments 18 comments updated: jan 17, 2018
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Comments
Oneassist consumer solutions customer careverified
On may 18, 2017

Dear salma,

Greetings from oneassist..!

As per your request, we have cancelled your plan vide service request no.1993517 on 17th may, 2017.

We regret for the inconvenience caused to you. Please be assured that the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team oneassist
[protected]@jha's reply, aug 19, 2017

Please refund my money

Sonu jha plan no-2550602
Gt gtranjith
On jun 29, 2017


I received sms from hdfc bank that rs-1799/- deducted from my credit card to one assist plan on 22/06/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 22/06/2017
Hdfc credit card no. Xx2168
Relationship no"2270786
Ph:[protected]

So [protected]@jha
On aug 18, 2017


I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan on 12/5/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 12/05/2017
Hdfc credit card no. Xx8177
Re renukat
On sep 4, 2017


I have received sms from icici bank that rs-1899/- deducted from account to one assist plan on 04/09/17 without my permission.. We are not at all interested in this services and this kind of charging to account without any consent/agreement.

I already called on [protected] and raise the complained, but i didn't receive any complainant number.

Please deactivate it immediately and refund money asap

Date of incident : 04/09/2017
Icici bank account -. Xxxxxxxx279
Relationship no - 1329245
Re renukat
On sep 4, 2017


I have received sms from icici bank that rs-1399/- deducted from account to one assist plan on 23/02/18 without my permission.. We are not at all interested in this services and this kind of charging to account without any consent/agreement.

I already called on [protected] and raise the complained, but i didn't receive any complainant number.

Please deactivate it immediately and refund money asap

Date of incident : 23/02/2018
Icici bank account -. Xxxxxxxx620
Relationship no - 3853922