[Resolved]  One Assist Membership — complaint regarding cancellation of one assist membership and complete reversal of membership fees

This is regarding the cancellation of one assist membership for this year (Which starts from november).

Last year, one assist contacted me for membership through hdfc bank. Which i allowed since it has come from a reputed bank. After one year of completion they have renewed the membership without prior taking my permission. And i came to know about this through my credit card bill where a membership fee of rs1899 has been charged.

Now i don’t want to continue with one assist. I spoke to the one assist customer care, but they are refusing to give full refund.
Kindly help me to cancel the membership as well as complete refund. I feel it is complete cheating done to the customer.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Shaila,

We request you to elaborate your exact concern with your registered mobile number and membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter . So that, we can assist you in your case.

Regards,

Devendra,

OneAssist Social Media Team.

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