[Resolved]  One Assist Membership — about cancellation of my one assist membership and refund of my amount

Hello there

I received sms from hdfc bank today that rs-2599/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap
Name: sathyamooorthy srinivasan
One assist relationship no:10918036
Hdfc credit card no. Xx5439
Mobile no: [protected]
Email : [protected]@gmail.com
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Sathyamoorthy Srinivasan,
We have forwarded you concern to the relevant team and they shall connect with you within 24 - 48 business hours - Nitesh, Team OneAssist
Dear Sathyamoorthy Srinivasan,
Your plan is cancelled today and the refund is also initiated from our end. SR 6542977 can be used to track if you have any concerns regarding the same.
The amount shall be credited in your account within 5 - 7 working days.
Regards,
Team OneAssist

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