[Resolved] One Assist — Membership fee | |||||
I am a hdfc bank credit card holder. The bank has auto debited rs 1299 from my credit card number ending with 3712 without my concern on date:09/05/2017. I am not interested about this service and don't want this membership any more, i also told to hdfc customer care & one assist customer care department on the very same day when i got message that if i am not interested how can you process without my concern.. So cancel the membership and refund the same asap. Thanks & regards, SUMIT KUMAR SINGH MOBILE NUMBER -[protected] Email id - [protected]@gmail.com Was this information helpful? | |||||
Jun 15, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 15, 2017 OneAssist Consumer Solutions Customer Care's response Dear Sumit, Greetings from OneAssist..! As per your request, we have cancelled your plan vide service request No.1983128 on 13th May, 2017. We regret for the inconvenience caused to you. Please be assured that the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I called one assist customer care. The service is very very bad. But somehow i managed to get it deactivated. And got refund of my first installment of total amount of 1299. But now one assist deducted rs. 650 as cancellation charges of my policy. What the hell is this cancellation charges for a policy which i was never interested to opt for. I need refund of these cancellation charges too. My policy number was 1751330.
I request all those who are suffering like me to unite and take actions against this fraud company. I have lodged a complaint at consumer affairs online both against HDFC and One Assist and looking the same from all those who are suffering like me.