[Resolved]  One Assist — one assist plan activation without prior permission

Dear team,

I have received my new hdfc bank credit card last month. And yesterday i have received a message on my registered mobile number that the oneassist membership plan has been successfully activated on my account. But i haven't requested for any such services anywhere.

So i request you to cancel the oneassist service from my account and refund my money of rupees 1299 at the earliest.
And never send me such offers in the future.

Card num:- xx8730
Name :- i. Godwin chelladurai raja
Mob:-[protected]
Hdfc customer id: 67021067
Email:- [protected]@gmail.com

Proceed the refund at the earliest.

Regards
Godwin
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2425601 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information