One Assist Plan — Cancellation and refund

Address: New Delhi, Delhi, 110046

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan on 12/5/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 12/05/2017
Hdfc credit card no. Xx8177
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33 Comments

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I received sms from ICICI Bank that Rs.1399/- got deducted from my credit card without my permission.
OneAssit plan got renewed without any information. The amount got deducted without my confirmation.
I called to your customercare, your executive said money may not be refunded. So, that's why I am complaining
Please cancel my membership and refund my money back.

Name: Arthur Cotton
Date of Incident:[protected]
OneAssist Relationship Number: 1924354
Email: [protected]@gmail.com
I received SMS from ICICI bank that rs-1899/- deducted from my debit card to one assist plan on 21/04/18. Without my permission. I also got a mail and a post from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my debit card. I m continuously calling on [protected] but no one gives me a response.

Please deactivate it immediately and refund money asap.
Otherwise, I need to go For 'Grahak Suraksha Kendra' for fraud.

Name: Chintan Patel
Membership ID: [protected]
Relationship No: 4201664
ICICI bank: xxxxxxxx492

Thanks,
Chintan
I got my full money back from one Assist, thank you All.
I received SMS from ICICI Bank that Rs.1399/- has been deducted from my credit card. This happened without my permission and confirmation. OneAssist plan got renewed without any information. I don't want any unnecessary plans to be activated however good it is when I am badly in need of money. I called ICICI customer care, no response from them regarding this. This is hard earned money, and that's why I am complaining. Please cancel my membership and refund my money back as soon as possible.

Name: Sathesh Kumar
Date of Incident: 30.05.2018
OneAssist Relationship ID: 1006609
ICICI bank: xxxxxxxx007

Kindly do the needful and refund my money.
Hello there,

I recived SMS from Icici bank on date 03/ AUGUST /2018 that 1899 /- Deducted from my debit card to one assist plan with out my permission. I also got a mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal at and the Co.

Please deactivated and refund my money asap.

Date of incident - 03 AUGUST 2018
ICICI CARD NO - XXX7734
ONE ASSIST RELATIONSHIP NUMBER
- 5038249

REGARDS.
DOLLI JENA

Cancellation and refund - Comment #3183646 - Image #0
Hi,

I got to know that there has been deduction of some amount by OneAssist from my ICICI account no : [protected] without my permission .. I am surprised to see this and therefore I have stopped using my account from last 1 year.

Would be needing your help in deactivating it and returning my amount so that I can continue using my account ..

Regards
Dechen paldon
I received sms fromICICI bank on[protected] that- 1399/-Rs deducted from my credit card to one assist plan.Last year i requested you to cancel but you have said this plan will be cancelled in one year but now it was again renewed without any information and without my permission.i don't want your membership and send my money back .

Kindly deactivate and refund my money ASAP.

NAME: Sivadhanu
DATE OF INCIDENT:04.10.2018
OneAssist Relationship Number : SR[protected]
EMAIL : [protected]@rediffmail.com
Dear,
Sir/Madam
I received call from ICICI bank and they just given information about ONE ASSIST PLAN after that on same day i got a confirmation call i told them that first i will ask from the bank and then i will think about it. But they automatically activated this plan and deducted Rs-1899/- from my Sevings A/C Number[protected].On 9th October.
I told them to deactivated this plan but they didn't.I don't need this plan actually. Please deactivate this plan and refund my money

please make sure to deactivate this plan and refund my
money as soon as possible.

Name:Saurabh Bhattacharya.
Relation no:5481516
Mobile no: [protected]
Email id:[protected]@gmail.com
Unauthorized deduction of RS.1899 from my HDFC credit card
An amount of rs.1899 has been deducted on 28.11.2020 from HDFC card without my concern and permission which is highly regrettable. I have already spoke with your agent(Nandini). She said that she will arrange a call back but till now i didn't receive call or service from your side.

The above amount be refunded to my HDFC credit Card no. ending with 2129 immediately and confirmation sent to me to the above effect.

Please cancel my one assist plan and refund my money.

CHIDANANDA C
Relationship no. 9379326
Mobile..[protected]
Email address :Chidu.[protected]@gmail.com

Cancellation and refund - Comment #3773814 - Image #0
Chidananda Chidu's reply, Dec 11, 2020
Amount debited on 27th of November 2020 not on 28th. Kindly look into that and do the refund.
I have received sms from ICICI bank that rs-1899/-deducted from account to one assist plan on 04.02.2021 without my permission.we are not at all intrested in this services.

I already informed to one assist to stopped the plan on 02.02.2021.My SR no -8666919

Please deactivate it immediatly and refund money asap.

Reced msg from one assit-01.02.2021
Stopped plan -02.02.2021(SR No[protected]
Balance deducted-04.02.2021
ICICI bank A/C-XXXXXXXX4304
SANTOSH KUMAR MISHRA
MOB-[protected]
I received sms from Hdfc bank 1399/-Rs deducted from my credit card to one assist plan.without any information and without my permission.i don't want your membership and send my money back .

Deactivate and refund my money
NAME: Ankammarao elineni
DATE OF INCIDENT:17-03-21
Hdfc credit card no. xxxxx0091
OneAssist Relationship Number : 820122
I want to cancel my subscription. So kindly deactivate my account.

Thank you.
I don't want to renewed the membership.
Kindly de-activate my account.
I got massage regarding membership renewal on 28/07/22.
So, plz de-activate my account.

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