One97 Communications — bus booking

Dear sir,
I was trying to book a bus ticket in my patym account [protected]

So i was completing my payment using my bhim upi
[protected]@indianbank.

While doing, transaction of 650rs gone missing, didn't added in my paytm wallet.

But transaction of 650 rs is successfully completed from my bhim upi id
[protected]@indianbank

650rs is credited in
To paytm account upi id :- (Paytm. [protected]@axisbank)

For proof i am attaching all the screen shot of transaction history
Sir please help me to solve this issue
I have no information where my this 650 rs have gone]
+2 photos
Was this information helpful?
No (0)
Yes (0)
One97 Communications customer support has been notified about the posted complaint.
Jan 10, 2019
Updated by Muralijorvin
On jan 8th..around 5.20 i made this

transaction. Rs.650

So kindly go through the transaction

process.

For further information, i have attached

some screenshots for clearance.

Jan 11, 2019
Updated by Muralijorvin
Money Automatically refunded to my bank account..
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    One97 Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    1240
    Pending
    0
    Resolved
    105
    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
    One97 Communications Address
    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all One97 Communications contact information