One97 Communications — fraud in paytm account

Address:

New Delhi, Delhi

Some fraudulent persons and tricked many others (S also reported on abp news) in sending a message to update kyc and gave a number to call to update. They tricked in getting access to teh account and siphoned off the money. Immediately fraud was discovered paytm was informed and also a compliant lodged with teh police.
The matter was also reported to the cybercell of paytm. They have done nothing to recover the amount where as all teh transactions were online and done into various bank accounts.
Paytm should take responsibility for fraud and help to recover the amount of all the customers.
They should asked to deal with police and the investigation done as fraud has happened due to the services being provided by them