One97 Communications — Issue-One97 Communications refund money of payment gateway in irctc

One97 Communications — refund money of payment gateway in irctc

I have booked a train ticket from ALU to MS on 16th/ 17th JAN 2021 in irctc rail connect app through payment gateway one 97 comm but transaction go failure twice (Ticket not booked) but money go debited from hdfc bank account, but still not refunded.

Again booked ticket on 25th Jan 2021 in IRCTC rail connect app, the same issue happened .

Please immediately refund this money.
Note- Using this payment gateway, no tickets got booked. Always losing the money. Pls address this issue soon.
+2 photos
Was this information helpful?
No (0)
Yes (0)
One97 Communications customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    One97 Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    1240
    Pending
    0
    Resolved
    105
    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
    One97 Communications Address
    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all One97 Communications contact information