One97 Communications — tatkal booking failure

Address:	Mandsaur, Madhya Pradesh, 458001
Website:	www.consumercomplaints.in/new_complaint

I trying to book my tatkal train ticket through irctc connect app but ticket was not booked. But amount was deducted from my account one97 communication transactions id is frist one is[protected] and another one[protected] please refund my amount to my same bank account still not refund my amount one 97communication transactions details are attaching by the screen shot. And irctc transaction failed too..

My contact no. Is [protected], [protected]

My bank account no. Is [protected] sbi mandsaur mp

Shailendra shrivastava