[Resolved] One97 Communications — the ticket booking was failed on irctc but balance was deducted.
Failed Transactions Details
Transaction ID: [protected] Train No./Name: 12369/KUMBHA EXPRESS Date of Booking: 03-Mar-2018
Date of Journey: 04-Mar-2018 Date Of Boarding: 04-Mar-2018 Date of Arrival: 04-Mar-2018
From: HOWRAH JN (HWH) To: PATNA JN (PNBE) Boarding At: HOWRAH JN (HWH)
Resv Upto: PATNA JN (PNBE) Quota: TATKAL (TQ) Class: SLEEPER CLASS (SL)
Payment Status: Payment Settled Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by Paytm) Reservation Status: Not Booked
Transaction Amount:440.0 No. of Adults: 1 No. of Children: 0
Does IRCTC mail on 03/03/2018 your money has been refunded.
Now It has been 13 days since the transation, but I have not Received Refunds.
Complaint marked as Resolved Mar 15, 2018
Our Money is refunded as soon as possilble.
[Mar 16, 2018] One97 Communications customer support has been notified about the posted complaint.