[Resolved] One97 Communications — ticket booking error but money was deducted from my account

 
3 Reviews
India
 Loyied Paulson
I attempted booking tatkal ticket for amritha express 2 times on 21st october 2017. But it displayed an error both times and the operation failed, but money was deducted from my account, and I haven't received any refund yet(₹1340+₹670). It's been 15 days since then. Why is it not refunded yet, please see through my issue.

Contact :[protected]@gmail.com Ph:[protected]

ticket booking error but money was deducted from my account
ticket booking error but money was deducted from my account
Complaint marked as Resolved Nov 7, 2017
I dont know wheather it was paytm, irctc or my bank that helped. I had my concern shared to all the above three mentioned. But anyway, after 17 days of long wait my cash is refunded

Complaint Status


[Nov 05, 2017] One97 Communications customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I have booked a train ticket from LLI to TBM on 20th oct 2017 in irctc rail app. PNR no is [protected] this ticket was cancelled. But still refund amount not credited in my account. So please check refund it
thank u sir
Loyied Paulson's [Complaint's author] reply, Nov 7, 2017
I had the same problem. I cancelled my tickets on 21st october and received refund on 7th november, try mailing irctc at [email protected] regarding your concern. Also try calling them in their official number
Even after answering all the 20 questions correctly they put me in the 15000 slot rather than 25000. Sick of these frauds by renowned companies and they don't even attend call. God knows how to connect to these people.

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    One97 Communications - ticket booking error but money was deducted from my account