One97 Communications — Transfer to wrong wallet whose phone no doesn't exist

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.paytm.com

I wanted to transfer amount to my friends wallet but by mistake entered the wrong phone no.
Upon contacting Paytm, they turned away to revert back the money and asked to ask the payee directly.
When I tried calling that number, it showed that the number was not in service.

I have asked for additional details about the user from the Paytm customer care executive but none of the details was available no email, alternate phone no, not even the name of the user.

Paytm Cash Txn ID [protected]

user phone no [protected].

transaction amount- Rs. 66.5

Now the situation is there is an unclaimed cash with paytm with no beneficiary.