[Resolved] OneAssist Consumer Solutions — 1299/- refund my money | |||
Dear team, I received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. And who the hell are you to care about me.. I want my money back. Dont dare again to do this. Please deactivate and refund my money asap Name: lokesh natikar Date of incident :[protected] Hdfc credit card no. Xx0834 Mobile no: [protected] Email :[protected]@gmail.com Regards, Lokesh natikar Was this information helpful? | |||
Aug 20, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 OneAssist Consumer Solutions Customer Care's response Dear Lokesh, Greetings from OneAssist..! As per our records, we can see that you have a Claim vide Service Request number 2143589 for Card misuse hence, we won't be able to cancel your Membership with us. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist Verified Support Jul 11, 2017 OneAssist Consumer Solutions Customer Care's response Dear Lokesh, Greetings from OneAssist..! Please be assured that your Membership is active with us . Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist..!
As per our records, we can see that your Membership has already been cancelled from our end and the refund has been initiated on 06th July, 2017.
It should have been credited to your credit card account. We would request you to check the same by calling the Bank customer care.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Deepali
Team OneAssist