[Resolved] OneAssist Consumer Solutions — activated service without my knowledge

karan odedra

from Kandla, Gujarat

Address:

Porbandar, Gujarat, 360575

Hello there

I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information.

I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me..

I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap

Name: karan odedra
Mo: [protected]
Relationship no : 5315783
Email: [protected]@gmail.com

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Nov 6, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

OneAssist Consumer Solutions Customer Care's response Dear Karan,

As requested by you, Your membership cancellation is under process vide service request number 3607786. You will receive payment in 2 parts, Your amount 399/- which has already been credited in bank account withing 5 to 7 working days and remaining amount 1000/- after 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.